Refund policy
For health and safety reasons, all products are non-returnable and non-refundable once purchased or once the package has been delivered.
This ensures every customer receives a brand-new, unused product.
Damaged or Defective Products
If your item arrives damaged or appears to have a manufacturing defect, we accept refund or replacement requests within 30 days of purchase.
To submit a claim, please email:
Include the following:
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A photo of the damage or defect
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Your order number
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A brief description of the issue
Each case will be reviewed individually to determine the appropriate resolution.